Privacy Policy

Privacy Policy for Alma Jewellery

YOUR PERSONAL DATA AND HOW WE USE IT
We collect, use, and store your personal data to ensure that we can provide various services to you and offer you a personalized experience online. This includes your mobile number, which you may provide to us in order to receive SMS messages. This may happen on our website or through other channels. We will always treat your personal data confidentially and only collect, use, and store it in accordance with this privacy policy.

COLLECTION OF YOUR PERSONAL DATA
We collect different levels of your personal data on our website:

  • Guest user: You can browse our website as a guest if you are not a registered user. We will not collect or use personal data from you, but you may not be able to use all the services and features we offer to registered users.
  • Registration: You must enter certain personal data when registering on our website (such as your name and contact details) in order to receive features and services such as email updates, responses to your inquiries, and priority access to our limited edition items.
  • Ordering: You can only place an order as a registered user on our website. We only collect the information necessary to fulfill the relevant order (such as your name, contact details, and payment/credit card information).
  • Updating data: If you wish to confirm or update the personal data we hold about you, you can do so by contacting our customer service team or updating your customer profile on your registered account.

USE OF YOUR PERSONAL DATA
We use the personal data you provide us for the following purposes:

  • Delivery of services: This includes answering your inquiries, providing you with product recommendations, maintaining your shopping cart, assessing your applications for our services, and fulfilling orders (including security checks of your payments and verification).
  • Marketing communication: We may occasionally update you about our latest products and news via email, mail, and phone.
  • SMS consent: We only send SMS messages to you if you have explicitly given consent to receive them.
  • Message frequency: We send SMS messages at a reasonable frequency, and you can unsubscribe at any time.
  • Message content: Our SMS messages may contain promotional offers, order updates, or other relevant information.
  • Data sharing: We may share your mobile number with third-party providers who help us deliver SMS messages, but we will not sell or rent your information to third parties for marketing purposes.

DISCLOSURE OF YOUR INFORMATION
Your personal data will be kept confidential by us, except with respect to the following parties, to whom we may disclose your personal data:

  • Financial institutions, credit card issuers, or collection agencies, where necessary to complete and support your payment.
  • Any party where such disclosure is required by legal or contractual obligations.
  • Opt-out: You can unsubscribe from SMS messages at any time by replying "STOP" to any SMS message you receive from us.

This privacy policy does not apply to websites maintained by third parties. Please read such third parties' privacy policies before providing them with your personal data. We are not responsible or liable for third parties' use or breach of your personal data.

CONTACT US
If you have any questions or feedback about our privacy policy, please feel free to contact us at info@alma-jewellery.com.